Unable to update on S3

Support
1

I’m getting an error WO:WO:8022 when I try to update the app on my Gear S3. I’m having an issue getting the latest version of a face I have updated several times and I noticed my app needs to be updated. But every time I try to update it I get a failure. What does this error mean? I don’t wan to uninstall it for fear that I won’t be able to install it back again.

2

Hi!

Updating from Facer 4.2.6 to 4.2.7 will require uninstalling and re-installing due to a bug in the Galaxy App Store. You shouldn’t have any problem re-installing after you do that.

3

Thanks for that. That fixed the problem.