Watch face acting weird

Support
1

Hi all,
I recently published a face that works fine on my watch fossil gen 5 but my mate tried it on his fossil gen 4 the explorist but it has a load of black lines emanating from the centre.

broken%20face
broken face.jpeg1200×1600 197 KB

I don’t know what is causing this or how to fix it. I have tried republishing it, reorganising the layers, removing the background and tried it with a older version of the face. Unfortunately all of them give the same result. Hopefully with your help I’m able to fix it so all ideas are welcome. Thanks.

2

I just synced it to my TicWatch E, which is dumb and hates a lot of fancy elaborate code, but it’s working fine on it. I’ve also synced it to my Galaxy Active 2 and it’s fine there also. You might consider opening up inspection on your face so we can take a look at the coding of it. You also might want to have your friend turn off his watch, let it stay off for a few seconds and then turn it back on. I know Facer sometimes will crash if you don’t restart your watch ever so often. I just make a habit of turning my watches off when I charge them.

3

Yeah it is probably just one of those things that happens without any real reason why. I know some faces just don’t cooperate well with the fossil series for some reason. Thanks for trying with the different watches anyway.

4

I suppose you tried rebooting the watch?

5

Try to resync it, perhaps there was something wrong and resync will fix it

6

Thanks for all the suggestions but unfortunately nothing seems to work. He’ll just have to use some different faces and I hope nobody else experiences this problem.