I have a Huawei Watch and I’ve been running a watch face I created for over a year. All of a sudden tonight the watch face stopped working. I have multiple versions and none of them work. All I get is the “Powered by Facer” screen on the watch. Factory watch faces work as do other watch faces from Facer. As a test I created another watch face in Creator using the basic analog template with no modification and it works fine as well.
Does anyone have any feedback or an idea of what’s going on? I can’t think of a reason that a watch face would suddenly stop working with no changes being made.
I have a face that I was using that also suddenly got screwy. Just installed it yesterday (worked fine all day), but after the update the dim mode was missing a few elements. Still looks fine in the app preview of dim, and resyncing the face hasn’t helped. I’m pretty annoyed, because I bought the aviator bundle specifically for this face.
The Facer version on the watch is 4.5.0_4736 and it’s 4.5.0_4735 on the phone. The face I’m using isn’t published. It’s something I have just for myself. Is there any way to share something that’s a draft in the designer?
Thanks for the reports everyone, we’ve released a new version of the engine this morning (4.5.1), after you’re able to update can you let us know if this resolves the issues? In our tests with the links you posted, all watches were working in the latest. If it’s still not working, please let us know which watch you are using and we’ll keep working on improving things. Cheers!
My watchface renders at a much lower quality than it did yesterday, making small text nearly impossible to read and the drop shadows no longer render at all. I’m on a moto 360 2014. Before the recent update, I’ve been using this watchface for around a year with no problems.
@schriber When did you create this face? It looks like it was created by our legacy creator from a some time ago, which uses different data than our current system. If you recreated the face today, it should work. In the meantime I’ll look into why our latest engine doesn’t support the old data system.
I’ve been using that face since the fall of 2016 @Gavin. It would be a major undertaking to recreate it so hopefully your team can figure something out. It worked perfectly until the other day. Thanks!