Weather does not update

I created 1 dial with weather and location but it does not update, I have to turn off and turn on my Samsung Classic 4.
Help please

1 Like

Welcome to the Community @dimitri.prignon and I am sorry, but as the 4 Series is relatively new, there are still a few bugs and glitches being ironed out. Stick with it though, it shouldn’t take too long for everything to start working normally.


1 Like

I have a new Galaxy 4 and the weather is working fine for me. But there are some settings that you “have” to have set on both the watch and phone before it will work. DISCLAIMER: I’ve picked up this information from several different Facer Community posts, so this is just my overview of the issue.

First make sure you have all the permissions for Facer granted on both the watch and phone. You must have location turned on in both or the Facer watch app will not have any weather information.

Facer uses OpenWeather ( for their weather source. OpenWeather does not use your “exact” location (no matter what your watch says) and just gives the region wide weather which can be different from where you are now.

You have to make sure your phone is not set to use power management (Adaptive Battery) where it closes “unused” background apps, or at least exempt the Facer app from it.

Next I’ve found that my weather updates more regularly if I open the Facer app 3 or 4 times during the day. There have been lots of times where I’ve looked at my watch and thought that the temperature was wrong, opened the Facer app, closed it and checked my watch and it be close to correct.

NOTE: I’m using an original Galaxy Watch, a Galaxy S3 Frontier, a Galaxy 4 Classic and a Fossil Carlyle watch for my daily carry. They all seem to have the same issue and cure.

These are my personal observations and are of course subjective: Your Mileage May Vary!

If all else fails contact @Facer_Official at: or email them at:


Such a clear over view of exactly what is required.
I have GPS “on” on both Watch and Phone. As the weather data is important to me. If it is that important Battery Dain is a secondary consideration.
So gIad a serious designer has a GW4 . I think you should republish this under a new Topic. The one we can vote on. You will have my vote and many of the others will I am sure. .

Feature Request.
Ask people kindly not to add to the Topic but just Like it and Vote. Get it to the top of the list.

1 Like