Refund for Subscription

hello I was under the impression I canceled my premium subscription but i was just charged how do i request a refund please/

Hi mgrunewald,

please use the support form,
https://help.facercreator.io/hc/en-us/requests/new?version=7.18.0.584&component=facer_creator

Check this, see if you’ve done everything correctly.

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