Yes, we have discussed this before. There are a number of open issues, some open for a long time, such as the Dsm glitch. I have a list of things. I might start such a thread - but need to verify if all on that list is really still open…
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A WiKi is ediable for life by most Makers .
Top line could have the List .
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Except that’s the point of the support ticket system. They’ve made it clear that the tickets are exactly how they are best able to internally organize and track the bugs. Even when partners are directly communicating with the team about specific bugs or issues, they still always ask us to ticket it so they can best track it internally. So, definitely not a black hole.
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Facer is well known for its feedback record - one only needs to read the numerous posts regarding support request responses (lack of) to see that is, in effect, ok, I’ll be kind, almost a blackhole. For those users that want feedback and updates on the bugs they have discovered - the ticket system is not very useful. This is particularly so if, say, 10 users write a ticket for the same bug. Under normal circumstances I would agree with you, however, these are not normal circumstances and that a wiki or new topic I feel is more suitable at least for the users. This will also reduce administration of course.
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What would be really nice is for @Facer_Official to send out weekly or biweekly updates with a list of bugs that have been fixed. Along with any other changes that would affect the creators.
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I think things are just changing/getting fixed so quickly that it wouldnt be a good use of their time to bother with all bugs/glitches that they know are already in the pipeline to be fixed. Pretty much everything I ticket has either already been ticketed or the reply is that they are aware and working on a fix.
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100% agree - I wonder which bugs have been ticketed and which haven’t. I wonder if all the bugs have been identified?
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It will probably be mentioned in each new version. That way a bunch of the fixes can be included as one update.
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