Thanks.
I pass it on.
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I’m not even answering that kind of questions… I’m not paid here to educate users. It’s free, so deal with it. Anwers are all around you. Search for yourself.
I don’t know if it’s rude but we are not working for Facer or Samsung, we are not tech support.
recent example:
“Peccato non funzioni BPM…” (too bad BPM is not working)
Now I would have to ask what kind of watch he has, did he gave permissions… I don’t want to waste my time on that.
I’m interested: do you ignore those questions or do you try to help?
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When we welcome people to the Community we should all make it clear this is Not Tech Support but a User Forum.
Guys like MAG are very good with these responses. I think he has some stock answers he just pastes in. I hope I am not doing him a dis-service.
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This Community is something else, I’m trying to help here.
I’m talking about comments people are leaving as direct comments, under the watchface
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And requests… can you change this, add that…
mrantisocialguy had great topic about that, made me laugh:
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Yeah, agree, I am not here to help and supply finished algorithms and solution. What I tend to do is give people a starting point, or a reference to existing resources.
But if the topic interests be personally, I’ll jump on it and maybe even create something of my own…
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I see it very similarly.
But I try to handle the whole thing reasonably professionally.
I will not respond to requests for changes.
I address some of the problems.
The users get a product, regardless of whether it is free or not.
If the product has defects, it’s good if we know about them.
If the errors are easy to fix, then we can and should address them.
If the errors are in the system, we should inform those responsible.
Only in this way everyone has a product that is fun.
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Yes, you are correct. Since I see a large number of the same questions, I have a stock answer saved and I just copy and paste it in. Mostly on the “steps/heart don’t work”, “I paid for XXX but”, and the always popular, “I have a AliExrpess style watch how to install Facer” questions that seem to show up a lot.
@masterboyhr
OH YES! I get those also. I just tell them to restart their watch and phone, check permissions and if that don’t work contact Facer directly. I just went through that with one guy complaining that his watch was showing -03 instead of the time zone he was in, and he thought it was the AM/PM messing up because he saw that flash on once. I’ve come up with an opacity expression that should hide anything time zone related from the Brazila time zone.
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