Support


Topic Replies Activity
[KNOWN ISSUE] Sporadic Facer freeze on Samsung smartwatches

Hi all, We’ve been receiving reports from Samsung smartwatch users that Facer is sporadically freezing for them since a few weeks. We are starting this post here to centralize al discussions about the issue and provide …

10 October 26, 2020
About the Support category 13 February 26, 2018
Syncro Amazfit gtr 1 October 26, 2020
Watch faces not installing on my Gear S3 6 October 23, 2020
Watchface not updating (weather, location) 5 October 22, 2020
Won't activate faces 8 October 20, 2020
Ticwatch and Facer 6 October 18, 2020
Premium, truly premium or still in app costs? 1 October 18, 2020
Can't see my purchases 4 October 16, 2020
Facer drains battery on smartphone 5 October 15, 2020
Why does the app keep crashing!? 1 October 15, 2020
Watchface installing in Recent not on my watch 1 October 14, 2020
Sync from Webpage Fails 6 October 14, 2020
How to remove this stupid tip?! 11 October 13, 2020
Questions about Weather Icons 2 October 12, 2020
Time freezing on my facer watchfaces 8 October 8, 2020
Facer and Tizen 6 October 8, 2020
Facer totally unreliable on Galaxy Watch (Tizen 4.0) 6 October 8, 2020
Weather Location is incorrect for all faces on my Gear S3 4 October 8, 2020
Dismissed notifications are gone 1 October 6, 2020
Please help explain 2 October 6, 2020
I Think I've Broken Facer 2 October 5, 2020
Step count showing Zero (Ticwatch Pro 3) 3 October 5, 2020
Opacity level wont change in smaller watch 4 October 5, 2020
Denver SW-450 Smart Watch 2 October 2, 2020
Please Help! Beginner's Question! 6 October 1, 2020
Wf installing on my Galaxy S8, not on my Gear 3 1 September 30, 2020
Rain Chance Percentage? 3 September 29, 2020
Can't import watch faces? 1 September 28, 2020
Criação de Watch Faces para Mi Smart Band 5 2 September 27, 2020